Dear Wardens, 
This is Doyun Kim, CEO of Blackstorm.

When all members at Blackstorm first unveiled this game in December 2024, 

we were filled with the belief that there would be Wardens who would love our story, even if it might need improvements. 

However, we failed to fully live up to that belief and instead caused disappointment and concern. As the CEO of Blackstorm, 

I sincerely apologize for the shortcomings and for failing to find an appropriate solution.

We understand that the inconveniences and frustrations the Wardens experienced while playing ‘Rememento - White Shadow’ may remain in your hearts.

Yet, our team has never taken your interest and support lightly, and fully recognizes that each and every piece of feedback from our Wardens has played an important role in shaping the path forward.

We are currently conducting a thorough review of the issues we have faced thus far, and both our internal team and external partners are working together to align our direction for the fundamental improvement of the game.

Since June, we have realized that simply adding new content would not resolve the underlying problems.

We reached the conclusion that the game’s core foundations—its growth and currency structures, gacha system, UX, and content cycle—must all be redesigned from the ground up.

We know this preparation process will inevitably take considerable time, but we believe it is essential for “Rememento”, which is built upon the passion and effort of our team.

To ensure this period is not wasted, we will soon open a channel to gather your valuable opinions directly.

Through this, the direction of improvement will not be a unilateral decision, but a process we build together with the Wardens.

We consider this entire process not merely as a search for temporary fixes, but as the necessary first step to stand again in a better form.

The ‘Rememento - White Shadow’ team, including myself, will confront the shortcomings head-on and do our utmost to regain your trust and deliver a game that Wardens can enjoy once more.

We will provide concrete updates as swiftly as possible to respond to patience.

Once again, I deeply apologize as the personnel responsible for 'Rememento - White Shadow', and I promise that through relaunch, we will return in a far better state.

Sincerely.

Doyun Kim
CEO, Blackstorm